If that’s not the case... start the return using the dedicated tab and enter the parcel tracking number...
Based on the information gathered, the site will take the necessary steps to refund you...
In any case, the credit will be issued through the method you used to pay ( card or other... the explanation is given to you on the page in the link above.... and may take from 2/3 up to 30 days depending on the banks..).
Hello Thank you for your reply But the problem is that the seller already picked up the package last night but he still hasn’t confirmed receipt on ebay
lingma85
Mentor11 months agoGood evening @imelf-45
To use the site’s help to request a refund after shipping...
- you need to do what’s in this link---> Return an item to get a refund | eBay
If that’s not the case... start the return using the dedicated tab and enter the parcel tracking number...
Based on the information gathered, the site will take the necessary steps to refund you...
In any case, the credit will be issued through the method you used to pay ( card or other... the explanation is given to you on the page in the link above.... and may take from 2/3 up to 30 days depending on the banks..).
Regards
imelf-45
OP11 months agoThank you for your reply
But the problem is that the seller already picked up the package last night but he still hasn’t confirmed receipt on ebay
koalagris
Mentor11 months agoHello @imelf-45
Read the "ask eBay to intervene" section of the help page.
Best regards