Blocked Item Return - Refund | Community Mentor Help

extra_ball_when_lit · 2025-02-06T10:37:57.718000Z

Hello, I requested a return / refund for an item that doesn’t match the description. I’m sending everything back by tracked Colissimo at my own expense, and the seller tells me they received my return. If I go into return tracking, I see a photo of a blank Colissimo label to print (!), and a tracking number saved (by the seller?) that obviously doesn’t match mine. The eBay app tells me I still haven’t sent the item back (obviously since the tracking number is different).What should I do?Screenshot

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Blocked Item Return - Refund | Community Mentor Help | eBay France