Product return at a pickup point and seller not responding | Community Mentor Help

tarsa89 · 2026-06-17T14:32:46.977888Z

Hello,I made a return via Mondial Relay for an exhaust pot that didn’t fit.Of course, I paid the shipping costs, but the seller is no longer responding to my messages even though the parcel is marked as delivered to the pickup point.Also, I’m unable to contact eBay to get a refund.Do you know how I should proceed to assert my rights?thanks

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Product return at a pickup point and seller not responding | Community Mentor Help | eBay France