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pruning shears
I sent an item back to a seller because it wasn’t suitable (a counterfeit) and since then, it’s radio silence. He hasn’t refunded me and he isn’t replying to my messages. What can I do?
1 comment
koalagris
Mentor9 months agoGood evening @chargaux
I suppose you had opened a return request, and provided the tracking number...
So go to the section "ask eBay to intervene" :
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=3&pos=1&query=Renvoyer%20un%20objet%20pour%20obtenir%20un%20remboursement&intent=objet%20non%20conforme&lucenceai=lucenceai&docId=HELP1134
Best regards