LockedDiscussion interactions are currently paused.Community Mentor HelpChevronRightIconPouchhello I bought a sleeping bag but the seller isn’t sending it to me, it’s been 3 days that I’ve been waiting and now I don’t want it anymore, do I have the right to ask for a refund?mohame-52810View listingsPosted 5 months ago·Last reply 5 months ago See original 1 commentComment NewestkoalagrisMentor5 months agoView listingsHello @mohame-5281 Check the listing again to verify the stated shipping time. You can submit a cancellation request: https://www.ebay.fr/help/buying/buyers-can-cancel-order/annuler-une-commande-en-tant-quacheteur?id=4004&st=3&pos=1&query=Annuler%20une%20commande%20en%20tant%20qu%27acheteur&intent=annuler&lucenceai=lucenceai&docId=HELP1019 If it’s refused, you’ll be able to open a dispute for non-receipt once the delivery deadline has passed, not before: https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=3&pos=1&query=Obtenir%20de%20l%27aide%20pour%20un%20objet%20qui%20n%27est%20pas%20arriv%C3%A9&intent=objet%20non%20re%C3%A7u&lucenceai=lucenceai&docId=HELP1135 Kind regards See original
koalagris
Mentor5 months agoHello @mohame-5281
Check the listing again to verify the stated shipping time.
You can submit a cancellation request:
https://www.ebay.fr/help/buying/buyers-can-cancel-order/annuler-une-commande-en-tant-quacheteur?id=4004&st=3&pos=1&query=Annuler%20une%20commande%20en%20tant%20qu%27acheteur&intent=annuler&lucenceai=lucenceai&docId=HELP1019
If it’s refused, you’ll be able to open a dispute for non-receipt once the delivery deadline has passed, not before:
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=3&pos=1&query=Obtenir%20de%20l%27aide%20pour%20un%20objet%20qui%20n%27est%20pas%20arriv%C3%A9&intent=objet%20non%20re%C3%A7u&lucenceai=lucenceai&docId=HELP1135
Kind regards