LockedDiscussion interactions are currently paused.Community Mentor HelpChevronRightIconSculptureHello, I just received my item back. How do I issue the refund to the buyer?calou28100443View listingsPosted 7 months ago·Last reply 7 months ago See original 1 commentComment NewestfrancexpressdealMentor7 months agoView listingsHello @calou28100 this is done starting from the return request: https://www.ebay.fr/help/selling/managing-returns-refunds/rpondre-une-demande-de-retour-en-tant-que-vendeur?id=4115&st=3&pos=3&query=R%C3%A9pondre%20%C3%A0%20une%20demande%20de%20retour%20en%20tant%20que%20vendeur&intent=retour&lucenceai=lucenceai&docId=HELP1113 "When you agree to refund the buyer, or after receiving the returned item, you must issue the refund within 2 business days. Just go to the dispute in the dedicated returns dashboard and choose Refund the buyer." See original
francexpressdeal
Mentor7 months agoHello @calou28100
this is done starting from the return request:
https://www.ebay.fr/help/selling/managing-returns-refunds/rpondre-une-demande-de-retour-en-tant-que-vendeur?id=4115&st=3&pos=3&query=R%C3%A9pondre%20%C3%A0%20une%20demande%20de%20retour%20en%20tant%20que%20vendeur&intent=retour&lucenceai=lucenceai&docId=HELP1113
"When you agree to refund the buyer, or after receiving the returned item, you must issue the refund within 2 business days. Just go to the dispute in the dedicated returns dashboard and choose Refund the buyer."