Reporting a seller offering a transaction outside eBay | Community Mentor Help

pierrra-69 · 2026-02-07T20:20:14.428000Z

Hello, I bought lamps on eBay, but they were defective. The seller refunded the product to me. Shortly after, he contacted me by SMS to offer me other lamps directly on his website, outside eBay. However, the way these new lamps work does not match what was stated in the original listing. In addition, the seller refuses to discuss it. Can you tell me whether this practice constitutes a violation of eBay's rules? In particular, is offering a sale outside the platform something that can be reported? Thank you in advance for your help. Best regards

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Reporting a seller offering a transaction outside eBay | Community Mentor Help | eBay France