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company [Pseudo]
Hello everyone ,
here's what I get told once I ordered my windshield seal for my 205..
[Pseudo] is unavailable until 17/04/2026 and may not be able to reply to your message.
ebay has already taken the sum of 83 euros 30 , but the seller no longer answers my calls or emails.
the cancellation and refund request still hasn't been processed!
4 comments
koalagris
Mentor1 year agoHello @men_7492
What is the delivery deadline shown in your purchase history for this order?
Best regards
P.S.:
https://www.ebay.fr/help/policies/member-behaviour-policies/boards-usage-policy?id=4705
men_7492
OP1 year agoMy request was made 2 days after my purchase, I received an email telling me that [Pseudo] was no longer on eBay until 2026.
I called them several times, they never answer the phone or emails..
and finally eBay tells me that they can't ask for the cancellation!
Still, it's the platform that takes the payment on my debit history, it's definitely eBay Luxembourg
that charged me the amount of 87.30 euros..
*miss-tigri*
Mentor1 year agoHello
If the cancellation request isn’t possible, open a dispute for item not received as soon as the estimated delivery date has passed.
Otherwise, contact customer service (see the bottom of the link)
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=7
men_7492
OP1 year agothe seller called me back this morning, I'm being delivered next Tuesday...