Suspicion of scam, help

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Summary: josh_uu describes a situation where an eBay buyer asked for shipping without tracking on the pretext that their mail carrier was stealing tracked mail. After agreeing to this request, the buyer claims not to have received the item and asks for a refund. lingma85 and koalagris respond by confirming that it is difficult to prove shipment without tracking, regretting that josh_uu got caught out. *miss-tigri* also notes that the scam probably worked. Everyone advises contacting customer service to try to sort out the situation, although it is unlikely to lead anywhere without proof of shipment.

Hello, I’m a seller on eBay, and I sold an item to a buyer on eBay. It was supposed to be sent by tracked letter, but the buyer asked me to send it as an untracked green letter, telling me that when his letters are tracked, his mail carrier helps himself to them and that he has filed a police report.

Problem is, he has opened a claim because the item apparently hasn’t arrived at his place, but I did send it through the post office, and I took a photo of the letter with the untracked sticker stuck on it as it came out of the machine.
I get the feeling he’s trying to scam me, to walk away with the item + the refund.
I also have a photo of the conversation where he asks me to send it without tracking.

What can I do? Thanks!

josh_uu

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Posted 2 years ago·Last reply 2 years ago

3 comments

*miss-tigri*

Mentor2 years ago

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« I get the feeling he's trying to pull a fast one on me, to get away with the item + the refund. »

Looks like he succeeded 🥴

koalagris

Mentor2 years ago

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Good evening @josh_uu

"by telling me that when his letters are tracked, his postman helps himself" = so it only takes half a second to imagine what that "postman" would do if it were untracked... (that’s what needed to be replied to the buyer).

Nice little tale you were told there, with what followed undeniably proving that there was something fishy going on (I’d even say a whale under a pebble, given how obvious the scam was).

no proof of shipment = you have no recourse (a screenshot of your exchanges and of the envelope absolutely do not prove either dispatch or delivery).

Best regards

lingma85

Mentor2 years ago

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Hello @josh_uu

Unfortunately, there’s nothing you can do.... it’s your buyer’s word against yours...

You got scammed, and the fact that this "individual" asked you for an untracked shipment should have alerted you, and above all you should never have agreed to it, مهما what reasons were given to influence you.

You can always try to convince customer service...

but you have nothing that proves the buyer is really trying to scam you... you only have suspicions, and that’s not enough.

Regards