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Following a sale completed as agreed, return not made by the buyer, but the buyer was refunded by eBay
Sale completed but not suitable for the buyer, who says they got the size wrong upon receiving the package.
Agreement for the seller to take it back, excluding shipping costs.
Ebay immediately charges the seller without waiting for the product to be returned.
The buyer no longer responds as soon as we ask for the tracking details of their return shipment.
Besides blacklisting the buyer, whose action is akin to theft, how can the improper
charge be recovered from Ebay?
1 comment
koalagris
Mentor1 year agohttps://www.ebay.fr/help/selling/managing-returns-refunds/rpondre-une-demande-de-retour-en-tant-que-vendeur?id=4115&st=3&pos=1&query=R%C3%A9pondre%20%C3%A0%20une%20demande%20de%20retour%20en%20tant%20que%20vendeur&intent=repondre%20demande%20retour&lucenceai=lucenceai&docId=HELP1113
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