Following a sale completed as agreed, return not made by the buyer, but the buyer was refunded by eBay | Community Mentor Help

jean-mai28 · 2025-06-17T16:53:26.092000Z

Sale completed but not suitable for the buyer, who says they got the size wrong upon receiving the package. Agreement for the seller to take it back, excluding shipping costs. Ebay immediately charges the seller without waiting for the product to be returned. The buyer no longer responds as soon as we ask for the tracking details of their return shipment. Besides blacklisting the buyer, whose action is akin to theft, how can the improper charge be recovered from Ebay?

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Following a sale completed as agreed, return not made by the buyer, but the buyer was refunded by eBay | Community Mentor Help | eBay France