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Delivery tracking
Hello!
I’m new to the site and I’ve just made my first sale.
I’ve just received a text from Mondial Relay saying that the item has arrived at its destination, but I’m getting the pickup code with it... I don’t understand why? I’m afraid the buyer won’t have the code then...
Is this normal? Thanks for clearing this up for me please ;)
Kind regards
Jean-philippe
1 comment
koalagris
Mentor1 year agoHello @jean-pnic14
When the buyer doesn't provide their contact details, it's the seller who receives the notifications.
Send all this information to the buyer without delay via eBay messaging, otherwise they may not be able to collect their parcel.
Best regards