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FOLLOWING no longer works for 10 days
Summary: flomar_76 expresses dissatisfaction with parcel tracking on eBay, which has not been working properly for 10 days, leading to unjustified claims from buyers. koalagris and madelodie suggest contacting buyers directly with screenshots of the tracking available on the carrier’s website to avoid disputes. flomar_76 thanks madelodie and decides to follow her advice.
Well, that's it, all messed up, and for 10 days now tracking hasn’t worked anymore on eBay, but it does on my pro app on La Poste. Buyers **bleep**.... all tell me they didn’t receive their items even though on my app, well, the tracking numbers clearly show that the orders have arrived. I’m really fed up with eBay, which on top of taking a huge commission from us absolutely does not protect sellers, even though I’m a top-rated seller... How do you make tracking work 100%? I need a registered letter because right now I’m totally disillusioned; I haven’t slept in 48 hours
madelodie
·2 years agoHello ,
the tracking for the items is not up to date .
You need to track it directly on the carrier's website.
Send a screenshot to the buyer or let them know .
Do the same if you are possibly faced with a dispute , enter the tracking number .
Regards.
flomar_76
OP2 years agokoalagris
Mentor2 years ago= systematic message to the buyer as soon as it’s delivered, with a screenshot of the tracking
(time-consuming but effective)