Hard-top support | Community Mentor Help

lenlil-0 · 2025-08-07T05:15:48.939000Z

Hello, I ordered from abroad, the last email received from e-bay confirmed that the item had been handed over to Royal Mail with the indication: " item status: paid" . I did receive the item, everything is OK but I don't have a confirmation email, I can't validate the order and apparently the seller can't be paid. The order doesn't appear in the history and can't be found....what should I do?

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