In this section https://www.ebay.fr/mye/myebay/purchase , and to the right of the item in question , there is "other actions".... normally you should be able to scroll down the menu all the way and find "hide order"...
Thank you for the information, but when I go there, only 4 features appear: -buy a similar item -contact the seller -sell an identical item -show all details
…It seems to me I’m doing what you and another colleague told me: -I go to my purchase history -I choose the purchased item I want to hide -I click on the item (because if I don’t click, only the photo, the title, the date and the purchase price appear) -so on the right appears: « other actions » -I click and what I mentioned to you happens. Apparently I can’t do any other actions than this one…. at least on my account. …
lingma85
Mentor10 months agoHello @sesamma0
In this section https://www.ebay.fr/mye/myebay/purchase , and to the right of the item in question , there is "other actions".... normally you should be able to scroll down the menu all the way and find "hide order"...
If that's not the case... contact customer service here---> eBay Customer Service
It could be a bug to report...
Kind regards
sesamma0
OP10 months ago-buy a similar item
-contact the seller
-sell an identical item
-show all details
“hide the item” doesn’t appear…
Thanks anyway
S.
francexpressdeal
Mentor10 months ago@sesamma0
you don’t seem to be in the right place.
Make sure you follow the link given by @lingma85 (Hello Lingma85 🙂) and there you’ll get:
francexpressdeal
Mentor10 months ago@sesamma0
According to the choices you indicated, you already clicked on "display order details" and then on "other actions".
That’s what you shouldn’t do.
Instead of clicking on "display order details", click on "other actions" as shown in the previous screenshot.
sesamma0
OP10 months agoI tried it on several of my purchases, and the suggestions are all identical to the ones in the photo.
I don’t understand….
Thank you for taking the time to reply!!!
S.
francexpressdeal
Mentor10 months ago@sesamma0
you say "I don't have any other suggestions than these….."
And I explained to you why. Reread my post from 3:42 PM
sesamma0
OP10 months ago-I go to my purchase history
-I choose the purchased item I want to hide
-I click on the item (because if I don’t click, only the photo, the title, the date and the purchase price appear)
-so on the right appears: « other actions »
-I click and what I mentioned to you happens.
Apparently I can’t do any other actions than this one…. at least on my account.
…
francexpressdeal
Mentor10 months ago@sesamma0
"-I click on the item"
As already said: no, exactly not!
You click on the link given by @lingma85 :
https://www.ebay.fr/mye/myebay/purchase
There you have all your purchases.
And you simply do what I showed with the red arrows on the screen:
"because if I don't click, only the photo, the title, the date and the purchase price appear"
There I don't understand why that would be the case.
So, if you still can't manage it, contact customer service directly:
https://www.ebay.fr/help/account/contacting-ebay-customer-service/contacter-le-service-clients-ebay?id=4379&st=3&pos=1&query=Contacter%20le%20Service%20clients%20eBay&intent=service&lucenceai=lucenceai&docId=HELP1326