Insufficient performance rate | Community Mentor Help

etoildneiges · 2023-12-27T10:08:28.590000Z

Hello,I have been kept by e bay at an insufficient performance level (defect rate) since 11/21 because I had to cancel 6 sales (immediately refunded to the buyers) between 04/06/23 and 11/08/23. Their support told me at the end of November that, by making 2 or 3 problem-free sales, I would get back to my previous performance level... However, since 11/08/23, I have made 18 perfect sales (no cancellations, shipping within 2 days, +++ feedback, 0 claims, ...). I am also currently at 100% positive feedback (228) with 30 subscribers... Go figure... Have you encountered this type of problem and if so, how do you get out of it (several emails have gone unanswered to date...) Thank you for your insights, and happy holidays to all

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Insufficient performance rate | Community Mentor Help | eBay France