Samsung phone open a dispute | Community Mentor Help

haierkarim · 2025-03-21T22:38:19.677000Z

hello , I bought a Samsung mobile phone on January 07, 2024 , order number [Référence] , this one does not work because the seller sold me a locked phone , which is not mentioned in the listing since it says it is unlocked ( false see the photos and messages I sent to the seller ) , moreover it is a professional phone so prohibited for sale !!!!! Granted ,a year later I agree ,but since I had bought another one at the same time ( see my history ) , I put this one aside today I discover that it is locked and on top of that it is a company phone I contacted the seller ( [Pseudo] ) and EBAY ( no one wants to know anything ) , I end up with a 75-euro phone that I paid for that I can neither use nor resell since it is locked !!!! and they tell me there is nothing that can be done , I find that EBAY is on the side of dishonest people or scammers , I have been a customer for years and I am very very disappointed that ebay does not intervene , I am the one losing out and you do nothing !!!!! I will not order from you again if you do not step in because I am not the one at fault , I am asking that the seller refund me ,I am very very disappointed ( see the messages with the seller ) Hoping that you will process my case , Kind regards ,

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