Hello Max, my apologies. Could you tell me whether it’s possible to send an email to Ebay. They don’t want to be bothered, I think. Impossible to finalize an item [PSeudo] who doesn’t want to send me the item to my address. I sent a second email to [Pseudo] and I’m still waiting for a reply, which is why I want Ebay to be able to contact [Pseudo] but not the email address. Philippe
If the seller in Great Britain does not want to ship to France, you won’t be able to force them to do so.
If you have paid for the item, wait until the estimated delivery date has passed, then open a dispute for item not received, unless the seller cancels the transaction in the meantime.
max2661953
·3 years agoHello, @philgig_38 ,
You were already told on 31/07 that you were on an EB members forum, just like you.
philgig_38
OP2 years agoHello Max, my apologies. Could you tell me whether it’s possible to send an email to Ebay. They don’t want to be bothered, I think. Impossible to finalize an item [PSeudo] who doesn’t want to send me the item to my address. I sent a second email to [Pseudo] and I’m still waiting for a reply, which is why I want Ebay to be able to contact [Pseudo] but not the email address. Philippe
*miss-tigri*
Mentor2 years agoGood evening @philgig_38
If the seller in Great Britain does not want to ship to France, you won’t be able to force them to do so.
If you have paid for the item, wait until the estimated delivery date has passed, then open a dispute for item not received, unless the seller cancels the transaction in the meantime.
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=7
francexpressdeal
Mentor3 years agoHello @philgig_38
you need to say that to your seller (you're on a help forum with eBay members like you)