Total Ship To Home Quantity = 0 | Community Mentor Help

playin · 2023-10-09T14:12:47.443000Z

Hello, It’s possible that a community member has already run into the same problem as me and can provide me with an answer, because support seems nonexistent. I created a ticket and even followed up with support, who replied saying they would give me an answer by email. However, I never received that email. The issue I’m facing is the following: I use the Merchant Integration Platform (MIP) via a feed manager. My goal is to set the stock of my out-of-stock products to zero, because I also sell on other marketplaces. It’s therefore possible that my products sell elsewhere, and I’d also like to be able to use the “Out of stock” option. Since I can’t get my stock to zero, I unfortunately can’t do that. To sync my stock, I use the MIP Inventory feed (Upload your inventory feed. Use this feed to send us the price and quantity of the products you sell). For products that are out of stock, I enter the value 0 in the "Total Ship To Home Quantity" column. However, when I download the result file, all my products with the value 0 show the following message: Status : FAILED Message type : ERROR Message ID : MIP_100400 Message : An error occurred while processing the feed. Please try again. If the issue occurs again, please contact MIP Support Team for assistance The error code mentioned does not exist in the list of errors available at the following address : https://developer.ebay.com/devzone/xml/docs/Reference/ebay/Errors/errormessages.htm I hope someone can help me solve this problem.

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Total Ship To Home Quantity = 0 | Community Mentor Help | eBay France