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PRODUCT FRAUD BY SELLERS
GRAY CARD/REGISTRATION...DECEPTION BY THE SELLER INSTEAD OF S W19/DELIVERY OF S W 21...DISMANTLING TEST OF REASSEMBLY...IMPOSSIBLE////ABERRATION FOR A PROFESSIONAL....SHAME ON THEM..
7 comments
*miss-tigri*
Mentor1 year agoFor your info: You need to click on the blue links to read them and stop writing in all caps. It's not very pleasant to read 🥴
seelou0
OP1 year agoRETURN VIA CHRONOPOST TO EBAY PARIS HEADQUARTERS...SELLERS SHOULD BE A LITTLE MORE CAREFUL INSTEAD OF SELLING AT ALL COSTS...S W19....THIS IS NOT S W21....EL OUARGHI SERGE
francexpressdeal
Mentor1 year ago@seelou0
on October 30, @koalagris gave you a link to the procedure to follow for returning a non-compliant item.
Clearly, you didn’t read it since you say you sent the item back to eBay headquarters in Paris...
Contact customer service to sort things out with them (click the link below...) :
https://www.ebay.fr/help/account/contacting-ebay-customer-service/contacter-le-service-clients-ebay?id=4379&st=3&pos=1&query=Contacter%20le%20Service%20clients%20eBay&intent=service%20client&lucenceai=lucenceai&docId=HELP1326
seelou0
OP1 year agoEASY, NO RETURN LABELS EITHER...THEY NEED TO RESPECT THE
CUSTOMERS INSTEAD OF ONLY THINKING ABOUT SELLING.....VERY DISAPPOINTED...EL OUARGHI SERGE
koalagris
Mentor1 year agoAnd what about my post from 10/30 at 6:40 PM?
For your information:
* this is a forum between users, what's the point of asking a question if you don't read the answer?
* ebay doesn't sell anything and doesn't ship anything, it's only a platform connecting sellers and buyers, so it makes no sense to send an order back to ebay headquarters (where did you get such a bizarre idea?), and in no case will this shipment trigger the refund. At best your package will be refused and sent back to you by the carrier: check the online tracking.
In short: given the situation, contact customer service, as advised by @francexpressdeal (hello).
koalagris
Mentor1 year agohttps://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=3&pos=1&query=Renvoyer%20un%20objet%20pour%20obtenir%20un%20remboursement&intent=objet%20non%20conforme&lucenceai=lucenceai&docId=HELP1134
seelou0
OP1 year agoNONE OF THE 2 ORDERS APPROVED...BLAME THE SELLERS....2 PARCELS RETURNED TO EBAY FRANCE THANK YOU...WAITING FOR REFUNDS...EL OUARGHI SERGE