VAT and partial order refund | Community Mentor Help

petikid · 2024-07-23T05:45:01.768000Z

hello I’m a seller on the site and I have a question about the VAT that eBay charges. When making a sale to a buyer in the United Kingdom, eBay adds 20% VAT, normal. However, if I partially refund the order to give a discount on shipping fees, the VAT amount should change since the total order amount changes, but in fact it doesn’t. eBay keeps the same original amount. for example: Total sale of 13.40 euros (items + shipping fees), VAT at 20% i.e. 2.68 euros. if I refund part of the order and the total changes, eBay continues to charge the 2.68 euros instead of adjusting the amount. eBay counts the partial refund at the end, after totaling the sale price + shipping fees. This throws everything off. Sub-total of items (3) : 5,00 € Shipping : 8,40 € VAT* : 2,68 € Refund : -6,24 € Have you already had this kind of problem and were you able to solve it?

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