a buyer says he didn’t receive the package | Community Mentor Help

fabgon_2053 · 2026-01-29T16:10:10.377000Z

Hello, a buyer is telling me that he didn’t receive the package, but after doing some research, I have information that his package was indeed delivered to his mailbox. I still filed a complaint with the post office. Fortunately, I sent it by tracked letter. Since then, this buyer has been harassing me. I sent him all the screenshots from the post office: the complaint on the post office email and phone. On top of that, at the start of the order, this man was unpleasant, almost insulting me. Originally, the shipment was supposed to be sent via Mondial Relay, but he asked me to send it directly to his home, since he didn’t want to give his email for Mondial Relay. I sent it by post as a tracked letter, but since then he has been harassing me

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a buyer says he didn’t receive the package | Community Mentor Help | eBay France