A new device uses your account | Community Mentor Help

robert_750 · 2025-03-13T21:28:48.621000Z

Hello community, I get the impression that eBay is becoming paranoid or their security systems are too sensitive! I regularly receive the message: "a new device is using your account"! It’s true that I sometimes log in with my PC (on Windows), my smartphone (on Android), my laptop (on Linux), etc., depending on where I am. But as soon as I enter my username and password and can also enter the code sent by eBay to my phone if needed, where’s the problem??? I do the same with many sites, including 2 banking sites, insurance, SNCF or Air France, and none of them has ever reported that I used another device! So even in an internet café, on the other side of the world, eBay gets thrown into a panic! Ridiculous!

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A new device uses your account | Community Mentor Help | eBay France