Identity verification by CAPTCHA

Question

Good evening. I’m running into a serious problem that I can’t seem to solve.  When trying to make a purchase, an identification page opens: please confirm your identity to continue. I check the boxes corresponding to the question asked by CAPTCHA. It’s impossible to get past the next step. After verification, it always takes me back to the identification page. Does anyone have an easy solution to this problem? Thanks in advance.

koalagris · Accepted Answer

Good evening @psigman76    Have you tried after clearing your internet cache or with another browser?   Best regards