Poorly packaged dishes: more than half are broken | Community Mentor Help

valen.yasmi · 2025-01-24T19:34:26.837000Z

Good evening, I ordered a beautiful dinnerware set, and upon opening the package half the pieces were broken. It has to be said that the packaging was not serious and that the empty space between the parcels made the disaster worse. The plates were stacked together with just a sheet of newspaper between them and held together with tape placed over a thin layer of bubble wrap. The seller, who received my photos, is not answering me. What do you do in this kind of case? Does eBay require the negligent seller to refund part of it? As an eBay user for over a decade, this is the first time I have received an order under such circumstances. Thank you for your help, have a good evening 🙏🏻

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Poorly packaged dishes: more than half are broken | Community Mentor Help | eBay France