Buyer validation of the sale | Community Mentor Help

supertraack · 2024-10-19T20:41:43.792000Z

Hello, I sold an item at auction, the buyer received it, however on the postal tracking number, nothing has been updated. Since this was my first sale, I don't know how the sale is supposed to be validated? I imagine the buyer has to indicate that they have received the item? Since the tracking number isn't up to date with the Post Office, I deleted it and simply indicated that I sent the item without entering a tracking number (it's just a tracked letter). My question is, does the buyer have a button to approve that they received it? In that case, where? Because they are telling me there's nothing on their side (they're on the mobile version apparently). Thanks in advance for your help!

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