Hello 👋🏼 I placed a big €500 order a little while ago. It’s been 10 days since the seller stopped responding and hasn’t sent the package; the order status is still at « paid on January 1 » I made a cancellation request that was refused by eBay … what should I do?
francexpressdeal
Mentor9 months agoGood evening @lo788361
once the estimated delivery time has passed, you’ll be able to open a case for an item not received:
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=3&pos=1&query=Obtenir%20de%20l%27aide%20pour%20un%20objet%20qui%20n%27est%20pas%20arriv%C3%A9&intent=objet%20non%20re%C3%A7u&lucenceai=lucenceai&docId=HELP1135