Hello, order placed on 21/05 and sent a message to the seller the same day asking a question. No reply. New message on 22/05. Nothing. Cancellation request made but refused on 25/05 without any response from the seller. 3rd message on 26/05. Nothing. I tried to be contacted by phone by an EBAY advisor. Nothing. I paid €55 for my purchase and I don't know who to turn to if it isn't sent
In that case, you have to wait: either until the delivery deadline has passed (dispute for item not received), or until it has been delivered (return request) :
koalagris
Mentor4 months agoHello @akita82
"Cancellation request made but refused"
In that case, you have to wait: either until the delivery deadline has passed (dispute for item not received), or until it has been delivered (return request) :
https://www.ebay.fr/help/policies/ebay-money-back-guarantee-policy/rglement-de-la-garantie-client-ebay?id=4210&st=3&pos=1&query=R%C3%A8glement%20de%20la%20Garantie%20client%20eBay&intent=garantie%20client&lucenceai=lucenceai&docId=HELP1238
Regards