Scammer seller or honest? | Community Mentor Help

uvb_pc · 2025-02-01T17:28:41.521000Z

Hello, I bought an item that was shipped quickly. When I bought it, I didn’t pay attention to the Mondial Relay pickup point and the seller told me that the one selected wasn’t in the database. So it was sent to a locker that isn’t very convenient for me, but in the right city. The parcel tracking showed up fine in eBay But I didn’t receive the code to pick up the parcel. So when I tried to collect it this afternoon, it was impossible. Mondial Relay tells me that the phone number and email given for delivery are not mine, and asks for the original phone number in order to make the change. What I’m asking the seller, who tells me to use a 6-digit code to enter at the locker. (I haven’t tried it yet, but I have serious doubts, and I can’t go back there right away, hence this message) If the seller had access to the code to collect the parcel, that would be a major security flaw. (They could have it collected by anyone)However, I have never sold an item on eBay, and the seller says they used eBay’s secure link to create the shipping label- Does the fact that the parcel tracking is on eBay prove that the seller followed a procedure via eBay, with the email and phone number passed on to Mondial Relay by eBay? (I checked, eBay does have the correct contact details) - What do you think?

Discussions

Scammer seller or honest? | Community Mentor Help | eBay France