Seller: broken item received by the buyer | Community Mentor Help

delicatessence · 2024-06-12T18:39:59.373000Z

Good evening,I sold a uranium glass dish. The item arrived broken to the buyer, as shown by the message he sent me.However, the buyer reported an issue to eBay support, stating the following reason: item not delivered.Yet that is not the case.So I would like to know how to proceed, and I understand that he wants to be refunded just as I refuse to have my funds blocked for an invalid reason.Thank you for shedding light on the steps to follow.Kind regards,

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Seller: broken item received by the buyer | Community Mentor Help | eBay France