Seller eur: the item sold arrived broken to the buyer | Community Mentor Help

delicatessence · 2024-06-12T18:38:11.259000Z

Good evening,I sold a piece of uranium glass. The item arrived broken to the buyer, as evidenced by the message he sent me.Nevertheless, the buyer reported a problem to eBay services, stating the following reason: item not delivered.However, that is not the case.So I would like to know how to proceed and I understand that he wants to be refunded just as I refuse to have my funds blocked because of an invalid reason.Thank you for enlightening me on the procedure to follow.Kind regards,

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Seller eur: the item sold arrived broken to the buyer | Community Mentor Help | eBay France