The seller isn't responding, neither on eBay nor on any other platform... what should I do after an immediate purchase? | Community Mentor Help

agans75 · 2025-05-23T12:02:58.879000Z

Hello, I made a purchase on ebay using Buy It Now I have no confirmation or reply from the seller, nothing, nothing has been sent, nothing. But my money has been debited by PayPal... So what should I do? I also contacted them through another channel since the same items are being sold there..no sign of life, not even checking messages on this site... I don't know whether this is a scam or whether something has happened to this person Looking at the very low ratings, I saw in last month's feedback that the seller had also never replied to a buyer...same problem except that for me the amount is more substantial... I asked for the item to be canceled because the delivery is local.. but no news If the seller never responds to the cancellation, what happens? Since it's a local sale, and the delivery is something else, can I open a dispute one day because there is no deadline? Am I facing the biggest flaw of ebay? Buy It Now => other delivery => no response from the seller, they are never bothered and the sale is over I can't get my money back? Thanks if anyone has answers to my questions?

Discussions

The seller isn't responding, neither on eBay nor on any other platform... what should I do after an immediate purchase? | Community Mentor Help | eBay France