Selling on EBAY
Summary: kofrays_0 expresses concern on a forum about the non-payment for the sale of a salt shaker on eBay, despite the buyer confirming receipt of the item. koalagris responds by saying that this forum is intended for users and reminds kofrays_0 to check whether they have completed their registration as a seller. He also advises contacting customer service to resolve the problem.
Good evening,
The sale of my item, a salt shaker, ended on May 22, 2024. The buyer received the item on May 25, 2024. To this day, I still have not received the amount from my sale! What is going on?
I have my financial statement from Ebay, which says that the closing funds amount to €64.60. How come I have not been paid? It is June 11, 2024. No phone number allows me to contact you. I am concerned by the lack of seriousness of your company.
I am looking forward to hearing from you very impatiently.
Sincerely
Kobra Frayssinhes
koalagris
Mentor2 years agoGood evening @kofrays_0
You are here on a user forum...
Have you fully completed your registration as a seller? (identity verification + iban)
https://www.ebay.fr/help/selling/getting-paid/sinscrire-en-tant-que-vendeur?id=4792&st=3&pos=1&query=S%27inscrire%20en%20tant%20que%20vendeur&intent=s%27inscrire%20en%20tant%20que%20vendeur&lucenceai=lucenceai&docId=HELP1461
if yes: contact customer service as of tomorrow, the link is all the way at the bottom of the help page
Kind regards