international sales (France to Canada) | Community Mentor Help

lolif42 · 2026-07-05T13:20:14.529059Z

hello, I made my first international sale (from France to Canada) normally I only do it in the EU so I’ve never had this "problem"but so eBay is asking me to fill out a "customs declaration" when I create the shipping labeleBay is then asking me to fill in "identity" and "eBay transaction number" identity -> what do I put? do I enter the "document number" shown on my French ID card? or is it another number?eBay transaction number -> is that the order number I find when I click "show order details"?thanks in advance for your answers :)

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international sales (France to Canada) | Community Mentor Help | eBay France