Sale of a chandelier with a dead LED | Community Mentor Help

yochanchan · 2024-02-12T20:17:09.484000Z

Hello, I’m sharing my bad sales experience regarding a chandelier with a dead LED. I had clearly stated that the item was dead for parts in the category and also mentioned in the description that I could see a dead LED. The buyer found a second dead LED, opened a dispute, and asked for a refund for what he claimed were additional dead LEDs. I replied that I’m sure of what I saw and that, in any case, I doubt the cost of an extra LED is what’s bothering him... And then, surprise, he tells me the transformer is dead too... I basically replied what’s going to be next at this rate?! and told him I doubted his good faith. He replied in so many words, stop talking and refund me... I replied that it’s still pretty rich: I described what I saw, stated that it was dead for parts, he bought it, then changed his mind and asked for a return, and that this method is way too easy. It’s extremely dispute-prone; the person being in robotics, to me, is doing this so they can then repair it without paying for an item bought dead. I’m not in that field, I list what I see and that’s not enough; in that case EBAY shouldn’t allow the "dead for parts" category. The dispute goes through, eBay refunds everyone, but leaves the buyer the chance to trash me with a negative review. Which he did: he tore me apart with his version, and I can’t do the same and let my rating drop for free. I’m disgusted

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Sale of a chandelier with a dead LED | Community Mentor Help | eBay France