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Summary: brmag-74 shares their negative experience with eBay, which is demanding €432 from them for a refund that was already issued to the customer. They express frustration at the lack of human support and eBay’s failure to respond, despite waiting for several months. The participant is considering closing their account and spreading the word about this story to warn other sellers about eBay’s practices.

I’m sharing my experience so other sellers know what to expect.

eBay is demanding €432 from me for a refund I already issued to the customer.
The customer received the item and their money.
Even so, eBay keeps trying to charge me the amount.
It’s a completely abusive practice.

It’s been more than two months and I’m still waiting for a real response.
No human support.
Just silence and automated messages that answer nothing.
I’m being treated as if I were supposed to accept an obvious mistake without asking questions.

I refuse to pay for a mistake that isn’t mine.
Next Monday, I’m permanently closing my eBay account.
And I’ll share this story everywhere so sellers know how eBay handles its mistakes: by ignoring people and trying to recover money that isn’t owed to them.

Sellers deserve better than this.