Reporting 2 Bugs: One of which could cause sales to drop for a lot of people | Discussion forums

magicsaleman · 2023-07-23T08:28:57.401000Z

Hello everyone, Please note that I have already reported these two bugs to eBay support and asked them for a quick response. 1) The first bug concerns invoice sending on ebay.be: As French speakers, the invoice sending system automatically redirects me to ebay.be but in Dutch, which is very inconvenient if you are not perfectly bilingual .... and could eventually lead to all kinds of problems, the possible details of which I will skip. This bug, as I understand it, has been present for more than 3 weeks. 2) The second bug has been present since the eBay update, I think this Friday 21/07. This one is even worse. After a quick analysis, the various web browsers are not to blame (Chrome/Firefox etc...). It is a scrolling/display bug for fixed-price items when there are several item options. There are sometimes "automatic jumps" in images, line breaks that prevent you from choosing an item further down the list of choices, etc.... etc.... This bug therefore makes it impossible for a buyer to choose an item properly and buy it even after taking tranquilizers or painkillers.... It goes without saying that this bug can reduce your fixed-price item sales to 0 as long as it is not fixed. The word catastrophic is therefore... very mild whether for eBay itself or for each seller on the site. At this point, I hope eBay will react quickly because I can't imagine the consequences at every level. Thank you. Kind regards Eric

Discussions

Reporting 2 Bugs: One of which could cause sales to drop for a lot of people | Discussion forums | eBay France