contacting eBay by email: does it work for you? | Safety on eBay

rosedebretagne · 2026-02-10T13:37:49.096000Z

hello, can anyone testify about this please? sometimes when we search in eBay help, depending on the topics the contact option offered is only email. besides, I’ve always preferred it. but now I’m not getting any response anymore, you have to wonder whether you’re writing into a void. especially because checking the box that lets you receive by email a copy of the message I wrote has no effect: I don’t receive a copy. I tried two different browsers (Safari, Firefox) it’s the same. I should mention that I still normally receive all the other emails from eBay. so it gives the impression that it’s the eBay contact form that no longer works.

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contacting eBay by email: does it work for you? | Safety on eBay | eBay France