Insult from a buyer via received/rejected offer | Safety on eBay

ressan67 · 2025-11-21T09:36:44.855000Z

Hello, I'm selling an item for €129.90 (costs on average €149.90 on **bleep**), a buyer makes me about ten offers at €80 on average, and I counter-offer them all. He comes back to the charge 1 week later, then 2 weeks later, I keep counter-offering, then the last one comes in, and I leave him this message '' Hello, first of all, the last time, you were really overdoing it with the negotiating, I’d already offered you €105 instead of €130, that’s already a gift considering I’m also offering delivery for an extra €20... '', yesterday, he refuses and insults me in the offer message, I quote '' F*ck your mother ''. I report him to ebay with screenshots to back it up but apparently, they have no view of this message in '' Manage offers > Completed offers ''... I receive a reply email from the report with a warning against me for defamation... What a joke... I ask ebay to call me back, I get through to a woman who also tells me that when she goes into my completed offers, she gets an ''error'' and can't see the insulting message... So, if even these advisers don't have access to this part of our account, how can we clear ourselves and get the rules enforced against the member who insulted us? Regards,

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Insult from a buyer via received/rejected offer | Safety on eBay | eBay France