Hacked buyer | eBay forums

naudinet · 2023-09-22T16:06:28.871000Z

Hello, I sold an item on 12/09 that was paid for. The purchase was sent on 14/09 by tracked letter. On 17/09 I received a message from Ebay telling me that, for security reasons, the buyer's account had been suspended and to try contacting the carrier. Of course, with La Poste there's nothing to do. Today, the person whose account was hacked declared the parcel not received`since it was shipped to the United States to the hacker's address. Ebay therefore blocked the payment. So now I am left with no item and no payment. Shipping costs are of course on me even though I had nothing to do with it... It really doesn't make you want to keep selling on Ebay. What recourse is there for this kind of situation?

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Hacked buyer | eBay forums | eBay France