Listing removed by eBay in error | eBay forums

me_9950 · 2023-10-27T13:50:28.936000Z

Hello, I listed a set of sportswear for sale on the international version of the site to reach more buyers. I occasionally sell clothes this way and I’ve never had any problems. But this time, a few hours later, the listing was removed for suspected counterfeiting. I think it was reported by an eBay user... even though I had posted very detailed photos proving authenticity. I filed a complaint with eBay, and it’s the safety and trust team that asked me to send them the invoices and my ID. I was told it would go very quickly and that my listing would be put back online. But once I had done that, I received an email that was basically a flat refusal despite my cooperation: "However, after reviewing your case, I would ask you not to repost this kind of listing on the site, please. A holder of intellectual property rights reported to us that it infringed their rights by offering delivery to a specific country or region; the same intellectual property rights holder also reported to us that it constituted a violation. Listing software that breaches an applicable license agreement violates copyright laws. We recommend that you contact the intellectual property rights holder directly to learn more, and also to request the invoice or authentication certificate for your items." Do any of you understand this? It feels like they’re making fun of me. I’m going to look for another selling platform, but international ones don’t exactly grow on trees outside of eBay...

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Listing removed by eBay in error | eBay forums | eBay France