Hello, I need to extend my absence beyond 30 days. How do I proceed?
Hello, I need to extend my absence beyond 30 days. How do I go about it? Have a nice day
5 comments
Hello, I need to extend my absence beyond 30 days. How do I go about it? Have a nice day
*miss-tigri*
·2 years agoHello
You renew the notice during the absence period
https://www.ebay.fr/help/selling/selling-tools/absence?id=5137&st=3&pos=1&query=Absence&intent=Abse&lucenceai=lucenceai&docId=HELP1600
scribe1950
OP2 years agoHello Miss-Tigri and thank you very much for your message.
However, my difficulty stems from the fact that I read: "If you suspend the sale of items, your absence can last up to 30 days." That is indeed my case, as I have already taken advantage of a one-month absence, but unfortunately I need to extend this period by an additional month.
The alternative of "Ending my listings" and putting them back up for sale at the end of this period comes to mind. However, I fear that these listings, and I am talking about several dozen, may not be kept in memory during this extension. Your opinion please?
Have a good day...
Best regards
*miss-tigri*
·2 years agoIf you finish the sales, they will go into the unsold items where listings are kept longer (90 days, to be checked).
You’ll just need to put them back up for sale when you get back.
scribe1950
OP2 years agoThanks for your help Miss-Tigri .
I called Customer Service in the meantime and the solution is even simpler. You have to cancel the Away status and immediately reactivate it for the desired period and as many times as necessary.
I had thought about doing that, but I was afraid that between the cancellation and the reactivation, there would be an indefinite amount of time that might have allowed a purchase to go through. No, this操作 is carried out immediately.
Thank you and have a nice day.
Best regards
*miss-tigri*
·2 years agoThat's what I meant in my first reply, but not as clearly as customer service 🥴
The main thing is that you got the information you asked for 😉Have a nice day