Parcel sent but returned | eBay forums

pessoa75 · 2026-02-11T20:59:05.889000Z

Hello,A zero-profile buyer won an auction, he paid and so I sent the package by registered Colissimo. Having received a message from the post office saying that the address was incomplete, I contacted the buyer. It turns out that the address given is not the right one and it isn't even his name, his mother's, his father's, I don't know it was very confusing. So the package is going to be sent back to me, am I obliged to refund the full amount including shipping costs? He wants it sent again, but now I don't trust him at all.

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Parcel sent but returned | eBay forums | eBay France