Customer order marked as payment received by mistake | eBay forums

firedog57 · 2026-01-25T20:27:51.211000Z

Good evening On a sale I made last night, I made a bad mistake while trying to send the invoice to the buyer; unfortunately, I clicked on payment received. As a result, the buyer can't pay me because it shows him that payment has been made Is there a way to change this, other than contacting customer service Thanks

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Customer order marked as payment received by mistake | eBay forums | eBay France