Hello,I’ve just refunded a buyer after a conversation with an Ebay advisor on the phone who made me understand that I could say whatever I wanted, he would be refunded anyway.The item was priced at 5.50 euros.In an effort to reduce shipping costs for a low-value item, I offer a choice of low-cost shipping options:This buyer had the choice between "Lettre Verte" (untracked), "Lettre Suivie" (40 cents more) and "Mondial Relay" (tracked). This choice appears not only at checkout but also in th...

Hello @legascon3 Honest buyers also prefer to have tracking. In general, when you buy something in good faith, it’s because you want or need it, and you like to know where the item you’re waiting for is, when you’ll be able to get it, and how you’ll arrange to pick it up in good condition. An item of little value can sometimes be very necessary to the person buying it. Postal and Mondial Relay tracking has improved a lot, even if it’s still not perfect. What’s more, it means the carrier pa...

Refund conditions tied to a tracking number! | eBay forums

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Refund conditions tied to a tracking number! | eBay forums | eBay France