False return request | eBay forums

0_fil_du_temps* · 2026-03-14T17:07:35.022000Z

Hello, this story is crazy. I'm putting a doll clothes pattern and fabric kit up for sale. The buyer contacts me and tells me she didn't receive the instructions (not in the listing) I reply that there weren't any, or very few, in the weekly pattern from La Semaine de Suzette. I send them to her, plus my own instructions so she can manage to sew the pattern. She replies to me: I don't feel capable of making something neat, I'd rather send the item back to you. I reply that I'm OK with that and I even give her the link to request the return. And then surprise, she requests the return because pieces are missing (???) and eBay asks me not only to refund her, but also to pay for the return shipping (return label). I preferred to let her keep the item rather than spend more money. So my incapable buyer ended up getting everything: the item and the refund. So no more proof is needed? And when I try to contact eBay to dispute it, they reply: dispute closed, impossible to contest. BRAVO! It's getting better and better

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False return request | eBay forums | eBay France