Case closed on PayPal | eBay forums

jonadeserb0 · 2024-07-13T17:56:56.782000Z

Hello, there’s something not very logical here, I find myself in a dispute so that the seller agrees to pay the shipping costs, paid via PayPal, so I turn to them and they ask me to send the parcel back and they’ll decide after that, I send them the proof with the slip and the tracking number.And to my surprise I learn today that the case has been closed in the seller’s favor because there is no proof that the parcel was sent. So I, who just wanted not to lose €15 since the listing was incorrect, end up losing the amount for the headlight, €156, this is insane, and I even receive an eBay email telling me you confirm receipt of the parcel. What do I do now ???https://www.ebay.fr/itm/305454856183?mkcid=16&mkevt=1&mkrid=709-127639-2357-0&ssspo=7HPNUB3NRBG&sssrc=4429486&ssuid=QHaE-22oRC2&var=&widget_ver=artemis&media=COPY

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Case closed on PayPal | eBay forums | eBay France