Shipping fees. Ebay charges the buyer

Hello

I just sent an item for which the buyer paid the fees and eBay is also making me pay shipping fees. Why this double payment? eBay is making money this way from sellers' and buyers' accounts. On top of that, they block payments.

Not at all happy with this service. I feel like I'm going to go with the competition.

Anonymous User

Posted 1 year ago·Last reply 1 year ago

2 comments

frelonverre

·1 year ago

View listings

@Anonymous

those who don't check the site's Terms of Use before putting something up for sale also have the right to a polite response

that's why I'm refraining

koalagris

·1 year ago

View listings

Hello @Anonymous

Just a misunderstanding on your part (have you read the site’s T&Cs?) : on eBay the seller has to advance the shipping costs.

At the end of the eBay sale, eBay will pay you back = item price + shipping amount - commission fees.

So there is no double payment..........

As for the blocking of funds, that’s normal for new sellers, and again it’s indicated in the T&Cs :

https://www.ebay.fr/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=3&pos=1&query=Paiements%20bloqu%C3%A9s&intent=blocage%20paiement&lucenceai=lucenceai&docId=HELP1450

Regards