Hello, I find myself in a rather perplexing situation and I’d like your feedback or solutions regarding this problem.I buy an item on 23/05/2024No response from the seller since then.I open a dispute for item not received on 25/05/2024.Still seeing no reaction today, I close the dispute for “other” reason, where I explain that I’m going to cancel the order directly from E bay,The only downside is that I can no longer cancel the order, because the time limit must have been exceeded. (Even though...

Hello @patatech-84 There is no solution to your problem because on eBay there is only 1 possible dispute per item. What you did as part of the item not received process, all that was needed was to carry it through to the end so that, indirectly, it would cancel the sale and trigger the refund (wanting to close this dispute to cancel the sale makes no sense, given the site's Terms of Use). https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-lai...

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