Poor handling of a dispute by E.Bay | eBay forums

lavoisier2261 · 2026-04-02T18:41:32.904000Z

I sent a champagne bucket worth 300 euros to Denmark; the buyer, acting in total bad faith, said it was scratched on the inside during shipping, which in no way affected its use. I asked to reach EBay 5 times by phone and they told me by email that they couldn't get in touch with me. E.Bay refunded him and the buyer, clearly dishonest, keeps the bucket. I'm out 300 euros. Yet I've been an E.Bay user since 2009 and I have 5 stars on every criterion, and E.Bay took none of that into account. I'm furious, I removed my 80 items for sale. I'm going to look for another selling site. Beware, in the event of a dispute, it's a total nightmare to get E.Bay, especially with foreign buyers.

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Poor handling of a dispute by E.Bay | eBay forums | eBay France