Hello, I am a private seller and, like many others, I make it a point of honor to satisfy the customers who trust me, whether for shipping on time and as promised or for after-sales service. I am a new seller and I have a little under a hundred sales with 100% positive feedback.On one of the last orders, the delivery was marked by eBay and the post office as delivered to the mailbox, so I consider that my job was done. The customer gave me a negative rating with a comment making me out to b...

Hello everyone @toutpourchezvous Contact eBay customer service and have them call you back. If needed, show them this policy. https://www.ebay.fr/help/policies/rules-policies-buyers/rglement-sur-les-comportements-inappropris-des-acheteurs?id=4374&st=3&pos=1&query=R%C3%A8glement%20sur%20les%20comportements%20inappropri%C3%A9s%20des%20acheteurs&intent=comportement&lucenceai=lucenceai&docId=HELP1318 Regards

Item proven delivered by mail but negative customer review | eBay forums

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Item proven delivered by mail but negative customer review | eBay forums | eBay France